What you’re agreeing to when you register or transfer a domain through EdenDNS, and where to find the policies that govern it.
EdenDNS is a reseller of domain registration services. It is not itself an ICANN-accredited registrar.
Domains registered or transferred through EdenDNS are sponsored by Tucows Domains Inc. (IANA registrar ID 69), through its OpenSRS reseller platform. Tucows is the registrar of record and appears as such in the public WHOIS and RDAP records for your domain.
Your registration is governed by the sponsoring registrar’s registration agreement, which you accept when you complete a registration or transfer here:
Tucows / OpenSRS Registration Agreement (Exhibit A)
Registry-level terms may also apply depending on the extension (.com, .org, .ai and so on). Those are set by each registry operator, not by EdenDNS.
ICANN publishes two documents describing what you are entitled to as a domain registrant, and what is expected of you. Both are worth reading:
ICANN requires the registrant contact details on a domain to be accurate and kept up to date. After a registration, transfer, or a change to the registrant’s email address, the registrar sends a verification message to that address.
If you do not complete that verification, the domain is suspended and stops resolving. Deliberately providing false contact details is grounds for cancellation. If your details change, update them from your dashboard.
On every domain, at no cost, the sponsoring registrar redacts your name, postal address, phone number and email from the public WHOIS and RDAP record. This is the default and you do not have to ask for it.
WHOIS privacy is a separate paid add-on ($5 per domain per year). On top of redaction it substitutes a proxy email address and postal address that forward to you, so a domain can be contacted without exposing your own details anywhere.
Privacy does not make a domain anonymous. The registrar still holds your real details, and is required to disclose them in defined circumstances — for example a valid legal order, or a UDRP dispute.
Domains are registered for a fixed term and do not renew for free. New registrations are set to auto-renew so a domain is not lost by accident. You can turn that off, in which case the domain will expire at the end of its term.
We email the registrant address roughly 30 days before expiry, again about 7 days before, and once more if the domain actually expires. Keep that address reachable — it is the only warning you get.
After expiry a domain stops resolving and enters a redemption period during which it can usually still be recovered, typically for an additional registry fee. Once that period closes the name is released and anyone may register it.
You may transfer your domain to another registrar. We will not refuse or delay a valid transfer. Domains are registrar-locked by default as protection against hijacking; unlock the domain and request its authorisation (EPP) code from your dashboard, or ask us and we will provide it.
Registry rules prevent transfers within 60 days of an initial registration or a previous transfer. That restriction is not ours and we cannot waive it.
Registry fees for a registration, renewal or transfer are not recoverable once the registry has processed the order, so those charges are generally non-refundable. If something failed on our side and the domain was never registered, contact us and we will refund it in full.
Questions about a domain, a transfer, or anything on this page: admin@afteradam.com.